Contact Us

Residential and Small Commercial Contacts - New York Natural Gas℠ Customer Service

Mailing Address: PO Box 323, White Plains, NY 10602
Phone: toll-free 1-866-467-8699, Monday-Friday, 8 a.m.-5 p.m. E.T.
E-mail: Customer Service
Note: Please use the above contact information if you have questions about your New York Natural Gas service. If you have billing questions, please contact the utility directly.

  • Orange & Rockland - 1-877-434-4100
  • National Grid – Long Island - 1-800-642-4272
  • New York State Electric and Gas - 1-800-572-1111
  • Rochester Gas and Electric - 1-800-743-2110

Large Commercial/Industrial Contacts

Chris Turner
817 West Peachtree St., NW, Suite 1000
Atlanta, GA 30308
Office Phone: 404-685-4169
E-mail: Chris Turner

Aggregation Programs / Sales Agency Opportunities

Anne Webb
817 West Peachtree St., NW, Suite 1000
Atlanta, GA 30308
Office Phone: 404-685-4105
E-mail: Anne Webb